tech support

June 24, 2025

Safeguarding Businesses From Tech Support and Internal Help Desk Scams

Cybercriminals employ various techniques to infiltrate networks and steal sensitive data. Technical support scams, where fraudsters pose as major tech vendors, and IT-help desk scams, where malicious actors impersonate internal IT staff, are two mechanisms they use to achieve their objectives. Small and midsize firms with limited IT oversight and resources often make for attractive...