Hospitality

Hospitality Practice Group

CMR’s Hospitality Practice Group delivers comprehensive risk management and insurance solutions tailored to hotels, resorts, restaurants, clubs, entertainment venues, and multi-location operators. We understand the fast-paced, high-touch nature of the industry—and the unique risks it brings.

Our team combines hospitality-specific expertise, proactive claims handling, and hands-on risk control to help reduce exposure, protect brand reputation, and improve financial outcomes across all lines of coverage.

Core Areas of Focus:

Claims Management Across All Lines

Former senior-level adjusters managing claims across workers’ comp, general liability, property, auto, and EPLI
Focus on early resolution, aggressive closure strategies, and reserve reduction
Real-time monitoring of claims trends across multiple properties and operations

Tailored Risk Control for Hospitality Environments

In-house safety professionals conduct on-site risk assessments for guest, employee, and vendor exposures
Support for slip/fall prevention, fire and kitchen safety, auto valet exposures, alcohol liability, and security incident protocols
Customized safety programs and job-specific training for food and beverage, housekeeping, maintenance, front desk, and event staff

Coverage Expertise & Program Design
Structuring programs across:

Workers’ Compensation (including loss-sensitive and large deductible options)
General Liability & Liquor Liability
Property & Business Interruption
Commercial Auto (e.g., valet, shuttle)
Employment Practices Liability (EPLI)
Cyber & Guest Data Protection

Hospitality Practice Group CMR’s Hospitality Practice Group delivers comprehensive risk management and insurance solutions tailored to hotels, resorts, restaurants, clubs, entertainment venues, and multi-location operators. We understand the fast-paced, high-touch nature of the industry—and the unique risks it brings. Our team combines hospitality-specific expertise, proactive claims handling, and hands-on risk control to help reduce exposure,...